Note: If you are considering pursuing the CPCU designation now or in the future, we recommend that you take Ethical Guidelines for CPCUs (Ethics 312), which will also satisfy the ethics requirement for all other Institutes designations.
Ethical behavior is crucial to preserving not only the trust on which insurance transactions are based, but also the public’s trust in our industry as a whole. Ethical Guidelines for Insurance Professionals is designed for risk and insurance professionals and uses cases studies to outline an ethical framework.
About
Level: Intermediate
Why you need this learning module:
After completing this learning module, you’ll be able to recognize ethical dilemmas when they arise and you’ll also have the skills needed to reach informed decisions when faced with a dilemma.
Upon successful completion of this learning module, you should be able to:
- Distinguish among these foundations of ethical behavior:
- Morals
- Laws
- Ethics
- Illustrate how insurance practitioners should exhibit professionalism in their relationships.
- Summarize the areas in which insurance professionals maintain high ethical standards.
- Explain how an insurance professional meets the ethical responsibility to these groups:
- Insurers
- Policyholders
- The Public
- Describe each of the steps used in the approach to resolving ethical dilemmas, including:
- Identifying the stakeholders
- Determining the motivation for the actions taken
- Analyzing all relevant issues
- Analyze an ethical dilemma from these perspectives:
- Rules-based
- Situation-based
- People-based
- Apply decision-making tools to resolve an organization's ethical dilemma.
- Summarize the barriers to making ethical decisions
- Given an ethical dilemma, apply the Ethical Guidelines for insurance professionals to arrive at a resolution.
- Apply ethical theories and decision-making tools, including the Ethical Guidelines for Insurance Professionals, to resolve these kinds of ethical dilemmas:
- Conflict of interest
- Privacy
- General business
We Recommend This Learning Module for: All job functions and levels within the risk management and insurance industries
Cost: The Ethical Guidelines for Insurance Professionals learning module is offered by the Institutes at no charge.
Learning Module
Ethical Guidelines for Insurance Professionals Topics Include:
- Understanding the Foundations of Ethical Behavior
- Supporting Professionalism
- Maintaining High Ethical Standards
- Ethical Responsibility to Groups
- An Approach to Resolving Ethical Dilemmas
- Ethical Perspectives
- Ethical Decision-Making Tools
- Barriers to Ethical Decision-Making
- Ethical Guidelines for Insurance Professionals
- Ethics Case Studies
Resources
Additional Learning Module Resources
Additional Knowledge Solutions
Contact Us
| E-mail: | CustomerSuccess@TheInstitutes.org |
| Phone: | (800) 644-2101 (U.S. and Canada) (610) 644-2100 (Outside the U.S. and Canada) |
| Fax: | (610) 640-9576 |
| Mail: | The Institutes 720 Providence Road Suite 100 Malvern, PA 19355-3433 |
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Please Note: If you are considering pursuing the CPCU designation now or in the future, you will need to complete Ethics and the CPCU Code of Professional Conduct (Ethics 312). Ethics 311 will not satisfy the ethics requirement this designations.
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