Ethical Decision Making in Risk and Insurance | The Institutes

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Ethical Decision Making in Risk and Insurance

Note: If you are considering pursuing the CPCU designation now or in the future, we recommend that you take Ethical Guidelines for CPCUs (Ethics 312), which will also satisfy the ethics requirement for all other Institutes designations.

Ethical behavior is crucial to preserving not only the trust on which insurance transactions are based, but also the public’s trust in our industry as a whole. Ethical Decision Making in Risk and Insurance is designed for risk and insurance professionals and uses cases studies to outline an ethical framework.


Continuing education (CE) credit for passing the online exam included with this learning module is now available in most states. An electronic affidavit is provided with the CE version, according to each state’s requirements. To receive CE credits, pay a $5.50 administrative fee when you register.

Level: Intermediate

Why you need this learning module:

After completing this learning module, you’ll be able to recognize ethical dilemmas when they arise and you’ll also have the skills needed to reach informed decisions when faced with a dilemma.

Upon successful completion of this learning module, you should be able to:

  • Distinguish among these foundations of ethical behavior:
    • Morals
    • Laws
    • Ethics
  • Illustrate how insurance practitioners should exhibit professionalism in their relationships.
  • Summarize the areas in which insurance professionals maintain high ethical standards.
  • Explain how an insurance professional meets the ethical responsibility to these groups:
    • Insurers
    • Policyholders
    • The Public
    • Describe each of the steps used in the approach to resolving ethical dilemmas, including:
      • Identifying the stakeholders
      • Determining the motivation for the actions taken
      • Analyzing all relevant issues
    • Analyze an ethical dilemma from these perspectives:
      • Rules-based
      • Situation-based
      • People-based
    • Apply decision-making tools to resolve an organization's ethical dilemma.
    • Summarize the barriers to making ethical decisions
    • Given an ethical dilemma, apply the Ethical Guidelines for insurance professionals to arrive at a resolution.
    • Apply ethical theories and decision-making tools, including the Ethical Guidelines for Insurance Professionals, to resolve these kinds of ethical dilemmas:
      • Conflict of interest
      • Privacy
      • General business

We Recommend This Learning Module for: All job functions and levels within the risk management and insurance industries

Cost: The Ethical Guidelines for Insurance Professionals learning module is offered by the Institutes at no charge. If you wish to earn CE credits for passing the 50-question, objective, online exam included with it, there is a nominal $5.50 administrative fee.

Learning Module

Ethical Decision Making in Risk and Insurance Topics Include:

  • Understanding the Foundations of Ethical Behavior
  • Supporting Professionalism
  • Maintaining High Ethical Standards
  • Ethical Responsibility to Groups
  • An Approach to Resolving Ethical Dilemmas
  • Ethical Perspectives
  • Ethical Decision-Making Tools
  • Barriers to Ethical Decision-Making
  • Ethical Guidelines for Insurance Professionals
  • Ethics Case Studies

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(610) 644-2100 (Outside the U.S. and Canada)
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Mail:The Institutes
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Success is available Monday through Friday, 8 a.m. to 6 p.m. eastern time.

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311N Ethical Decision Making in Risk and Insurance, 1st Edition — (OL) (No CE Credit)
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311CE Ethical Decision Making in Risk and Insurance, 1st Edition - CE Approved (OL) (Eligible For CE)

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Please Note: If you are considering pursuing the CPCU designation now or in the future, you will need to complete Ethics and the CPCU Code of Professional Conduct (Ethics 312). Ethics 311 will not satisfy the ethics requirement this designations.

Interested in corporate multi-user information, volume discounts, or learning management system (LMS) compatibility? Contact the Institutes' Regional Sales Executive in your area.