Insurance Operations | The Institutes

You are here

Insurance Operations

Insurance Operations
CPCU 520
Ratings & Reviews
Shop for Study Materials

Understand how property-casualty insurance functions work together to create and deliver products.


  • Overview of Insurance Operations 
  • Insurance Regulation 
  • Insurance Marketing and Distribution 
  • The Underwriting Function 
  • Risk Control and Premium Auditing 
  • The Claim Function 
  • Actuarial Operations 
  • Reinsurance Principles and Concepts 
  • Business Needs and Information Technology Alignment 
  • Insurer Strategic Management 

Course Level


Suggested Self-Study Time

5-7 weeks



Get the Tools You Need to Succeed

Each course is supported with textbooks, practice exams and more

video iconNew! The CPCU 520 online course and course guide now include video study aids that offer a comprehensive breakdown of key course topics.

Bottom-Line Benefits

Confidently understand the bigger picture.
Understand the impact of your business decisions by knowing how different functional areas operate and collaborate with each other.

Enhance your effectiveness.
Efficiently support compliance efforts by recognizing how regulation affects core insurance operations.

Demonstrate your value to your organization.
Set yourself apart as a valuable contributor to your organization’s success with thorough knowledge of how insurers formulate and implement critical business strategies.

"Getting the CPCU designation was the best move I ever made..."

David S. Hershey, CPCU, ARM
Risk Manager
Sprague Energy/ Lexa International

Study Options

STEP 1: Select Anticipated Exam Window
Please select an exam window to ensure that you are purchasing valid materials for your expected testing date. This will not register you for an exam.