Claim Handling Principles and Practices | The Institutes

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Claim Handling Principles and Practices

Claim Handling Principles and Practices
AIC 30

Learn how to apply claim handling principles and investigation techniques.

To test on the expiring materials by December 15th, please call Customer Success at 1-800-644-2101.

Topics

AIC 30 Segment A Topics: 

  • The claim function and professional ethics 
  • The claim handling process 
  • Setting case reserves and investigating claims 

AIC 30 Segment B Topics: 

  • Documenting claims 
  • Communicating effectively 
  • Dealing with fraud 
 

AIC 30 Segment C Topics: 

  • Negotiating claims 
  • Litigating claims 
  • Good faith claim handling 

Course Level

Intermediate

Suggested Self-Study Time

4-5 weeks

Languages

English

Get the Tools You Need to Succeed

Each course is supported with textbooks, practice exams and more

Bottom-Line Benefits

Effectively apply best practices to your everyday work.

Construct a solid foundation in the application of effective claim investigation techniques.

Enhance your effectiveness.

Confidently avoid costly lawsuits by utilizing good-faith claim handling techniques.


Demonstrate your commitment to your customers.

Create customer loyalty with improved communication and strong negotiation skills.

"The AIC designation has been a tremendous credential that has opened professional doors for me, while widening my perspective of the world of claims."

 


Kevin Quinley, CPCU, AIC, ARM, AIM, ARe

Vice President Risk Services

Berkley Life Sciences, LLC

Study Options

Resources

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