Auto Claim Practices | The Institutes

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Auto Claim Practices

Auto Claim Practices
AIC 39
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Understand the auto liability loss adjustment process.


 AIC 39 Segment A Topics:

  • Overview of auto claims
  • Analyzing liability
  • Auto claim investigation

AIC 39 Segment B Topics:

  • PIP/Med. Pay and UM/UIM claims investigation
  • Coverage issue investigation
  • Vehicle damage claims

AIC 39 Segment C Topics:

  • Evaluation and resolution of auto claims
  • Dispute resolution    
  • Litigation

Course Level


Suggested Self-Study Time

5-7 weeks



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Bottom-Line Benefits

Effectively apply claim principles to your everyday work.

Expedite the completion of claim cases through the application of relevant liability claim theory.

Enhance your effectiveness.

Mitigate costly lawsuits by relating best practices to the investigation and management of claims.

Demonstrate your value to your organization.

Set yourself apart as a valuable contributor to your organization’s success with thorough knowledge of proven auto liability claim practices.


"The AIC designation has been a tremendous credential that has opened professional doors for me, while widening my perspective of the world of claims."


Kevin Quinley, CPCU, AIC, ARM, AIM, ARe

Vice President Risk Services

Berkley Life Sciences, LLC

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