Increase claim handling efficiency by being able to deliver consistent fundamental knowledge across the organization and functional areas
Gain confidence and a sense of accomplishment by learning essential claim handling concepts that help enhance productivity
Prepare for career-long professional development by building a strong foundation in basic claims principles
Exam Information: Introductory course exams are offered as
exams-on-request (EOR) and can be administered in two ways. You can take
the multiple-choice exam:
By computer at an Institutes-approved on-site testing location or at a Prometric Testing Center during one of The Institutes’ four testing windows.
As a pen-and-paper exam at your workplace at any time.
The Introduction to Claims exam consists of 50 objective questions and
examinees have two hours to complete it. When you pass the exam,
you’ll earn a Certificate of Completion to show your commitment to