“The real value of Institutes courses is in the terrific base they provide for insurance professionals to build on. The Institutes' courses teach you how to apply fundamentals to everyday situations, giving you the foundation you need to be able to learn on the job.”

Richard A. Riley, CPCU, ARM, AIM
Vice Chairman and CEO, Retired
WNC First Insurance Services
Member, AICPCU/IIA Boards of Trustees

NEW! Property Loss Adjusting Suite

The Property Loss Adjusting Suite provides a thorough examination of the principles of property loss adjusting, as well as how specific policies and coverages affect adjusting claims. After completing the Property Loss Adjusting courses, you´ll have a solid understanding of the property loss adjusting process.

Available Property Loss Adjusting courses are listed below. Click each course name for information and a list of topics covered. For your convenience, you can take one, a few, or all of these courses. The choice is yours!

Property Insurance Loss Adjusting
Topics covered in this course include insurable interest in a loss situation, rights of those with an insurable interest, and more.

Homeowners Policies Loss Adjusting
Topics covered in this course include adjusting a loss according to the terms of a specific homeowners policy, the insured's duties after a loss under an HO-3, and more.

Commercial Property Policies Loss Adjusting
Topics covered in this course include policy conditions and loss settlement conditions, the purpose of the Difference in Conditions policy, and more.

Loss Adjustment Process
Topics covered in this course include the steps in the loss adjustment process after a loss notice is received, denial letters, and more.

Loss Investigation and Coverage Defenses
Topics covered in this course include the bases for bad-faith claims and damages, the purpose of an examination under oath, and more.

Fraud Investigations
Topics covered in this course include federal and state laws regarding insurance fraud, arson claims, and more.

Fundamentals of Estimating
Topics covered in this course include elements of cost in an estimate, how various insurance policy provisions affect an estimate, and more.

Merchandise Losses
Topics covered in this course include coverages provided by the BPP and the BOP, determining replacement costs and actual cash value for merchandise, and more.

Business Income Losses
Topics covered in this course include the purpose of business income coverages, the insuring agreement of the BIC form, and more.

Specialty Losses
Topics covered in this course include transportation and motor truck losses, bailee and warehouse legal liability losses, and more.

Auto Physical Damage and Contractors´ Equipment
Topics covered in this course include different types of auto physical damage coverages in the Personal Auto Policy, different types of contractors equipment and their uses, and more.

We Recommend These Courses for: In-house claim adjusters, field claim adjusters, insurance litigators, senior customer service representatives, agency principals, and third-party administrators.

Bottom-Line Benefits

  • Reduce time and costs associated with property loss adjusting by using practical and proven estimating techniques
  • Process claims more efficiently through a process to determine coverage and assign value to a claim
  • Reduce costs associated with coverage disputes by applying in-depth knowledge of common property policies

Level: Intermediate


Cost: $20 per Professional Development Hour (PDH). Information on Professional Development Hours (PDH) provided can be found here.

Phone: (800) 644-2101 (U.S. and Canada)
(610) 644-2100 (Outside the U.S. and Canada)
Fax: (610) 640-9576
Mail: The Institutes
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Service hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern Standard Time.

For retail ordering information, contact Customer Service or shop online. Or take a look at our full catalog.

E-mail: CustomerSuccess@TheInstitutes.org
Phone: (800) 644-2101

Customer Service hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. eastern time.

Interested in corporate licensing information, volume discounts, or learning management system (LMS) compatibility? Contact the Institutes’ Regional Sales Executive in your area.


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