SM 19—Supervisory Skills (SM)

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Bottom-Line Benefits

  • Improve job performance across the organization with an understanding of practical work and time management techniques
  • Strengthen employee morale through team development techniques
  • Enhance workplace efficiency by learning practical skills to manage in times of change

Level: Beginner

SM 19 Topics:

  • Problem Solving
  • The Functions of Management
  • Training
  • Work Management
  • Performance Appraisal
  • Cases: Problems and Opportunities
  • Time Management
  • Developing Teamwork
  • Managing Quality, Diversity, and Change
Phone: (800) 644-2101 (U.S. and Canada)
(610) 644-2100 (Outside the U.S. and Canada)
Fax: (610) 640-9576
Mail: The Institutes
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Success is available Monday through Friday, 8 a.m. to 6 p.m. eastern time.
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