SM 18—Essentials of Supervision (SM)

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Bottom-Line Benefits

  • Increase effectiveness by learning how to effectively transition from line employee to the role of supervisor
  • Reduce risk of lawsuit exposure by introducing basic employment law concepts

Level: Beginner

SM 18 Topics:

  • The Role of the Supervisor
  • Making the Transition Into Supervision
  • Motivation
  • Leadership
  • Understanding Others
  • Coaching
  • Improving Communication and Meetings
  • Fair Employment Laws and Regulations
Phone: (800) 644-2101 (U.S. and Canada)
(610) 644-2100 (Outside the U.S. and Canada)
Fax: (610) 640-9576
Mail: The Institutes
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Success is available Monday through Friday, 8 a.m. to 6 p.m. eastern time.
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