“Professional development with the Institutes opens up doors and expands the horizon of opportunities available to you. Institute designation programs and courses teach you how to think more broadly and in the process help you gain recognition from your peers and management. With any industry, the more you learn, the better you can perform on the job, and the insurance and risk management industries are no exception.”

Randall Clinger, CPCU, ARe
Vice President, Head of Marketing Communications
Swiss Re America Holding Corporation

NEW! Managing Bodily Injury Claims Suite

The Managing Bodily Injury Claims courses provide a thorough look at the process of handling bodily injury claims, from injury and treatment evaluation to the specific techniques associated with managing common low back injury claims. After completing the Managing Bodily Injury Claims courses, you´ll have a solid understanding of the bodily injury claim process as well as the skills needed to evaluate bodily injury claims case studies.

Available Managing Bodily Injury Claims courses are listed below. Click each course name for information and a list of topics covered. For your convenience, you can take one, a few, or all of these courses. The choice is yours!

Bodily Injury Claim Management
Topics covered in this course include reasons for managing bodily injury claims, techniques for managing bodily injury claims, and more.

Injury and Treatment Evaluation
Topics covered in this course include issues in medical treatment, medical documents, and more.

Impairment and Disability
Topics covered in this course include definitions of impairment and disability, determination of disability, and more.

Rehabilitation
Topics covered in this course include the practice of physical/psychosocial rehabilitation, the practice of insurance rehabilitation, and more.

Low Back Injury Claims
Topics covered in this course include the challenges of handling back injury claims, back injuries and conditions, and more.

Bodily Injury Case Studies
Topics covered in this course include the case construction, preparation for case studies, and more.

We Recommend These Courses for: In-house claim adjusters, field claim adjusters, insurance litigators, senior customer service representatives, agency principals, and third-party administrators

Bottom-Line Benefits

  • Improve understanding of how to manage bodily injury claims
  • Increase ability to control expense and indemnity costs with a practical understanding of bodily injury claim management
  • Process bodily injury claims more efficiently with a basic foundation in injury and treatment evaluations

Level: Intermediate


Cost: $20 per Professional Development Hour (PDH). Information on Professional Development Hours (PDH) provided can be found here.

Phone: (800) 644-2101 (U.S. and Canada)
(610) 644-2100 (Outside the U.S. and Canada)
Fax: (610) 640-9576
Mail: The Institutes
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Success is available Monday through Friday, 8 a.m. to 6 p.m. eastern time.

For retail ordering information, contact Customer Service or shop online. Or take a look at our full catalog.

E-mail: CustomerSuccess@TheInstitutes.org
Phone: (800) 644-2101

Customer Service hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. eastern time.

Interested in corporate licensing information, volume discounts, or learning management system (LMS) compatibility? Contact the Institutes’ Regional Sales Executive in your area.
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