Good-Faith Claim Handling

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Level: Intermediate

Why you need this course:
After completing this course, you'll be able to analyze a claim based on good-faith claim handling practices.

Upon successful completion of this course, you should be able to:

  • Explain how the law of bad faith relates to an insurer's duty of good faith and fair dealing and how the legal environment affects the law of bad faith.
  • Describe the parties to a bad-faith claim.
  • Describe the bases of bad-faith claims.
  • Describe the damages that can be awarded for bad faith or extracontractual liability.
  • Summarize the defenses available to an insurer in a bad-faith claim.
  • Describe the elements of good-faith claim handling.

Cost: $20 per Professional Development Hour (PDH). Information on Professional Development Hours (PDH) provided can be found here.

Good-Faith Claim Handling Topics Include:

  • How the law of bad faith relates to an insurer's duty of good faith and fair dealing and how the legal environment affects the law of bad faith
  • Parties to a bad-faith claim
  • The bases of bad-faith claims
  • Damages that can be awarded for bad faith or extracontractual liability
  • Defenses available to an insurer in a bad-faith claim
  • Elements of good-faith claim handling

Phone: (800) 644-2101 (U.S. and Canada)
(610) 644-2100 (Outside the U.S. and Canada)
Fax: (610) 640-9576
Mail: The Institutes
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Success is available Monday through Friday, 8 a.m. to 6 p.m. eastern time.

For retail ordering information, contact Customer Service or shop online. Or take a look at our full catalog.

E-mail: CustomerSuccess@TheInstitutes.org
Phone: (800) 644-2101

Customer Service hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. eastern time.

Interested in corporate licensing information, volume discounts, or learning management system (LMS) compatibility? Contact the Institutes’ Regional Sales Executive in your area.


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