"Professional development with The Institutes opens up doors and expands the horizon of opportunities available to you. Institutes designation programs and courses teach you how to think more broadly and in the process help you gain recognition from your peers and management. With any industry, the more you learn, the better you can perform on the job, and the insurance and risk management industries are no different."

Randall Clinger, CPCU, ARe
Vice President, Head of Marketing Communications
Swiss Re America Holding Corporation

AINS 24-General Insurance for IT and Support Professionals

To better meet organizational needs, information technology and other professionals who support property-casualty insurance operations need a comprehensive awareness of the overall business of insurance. With AINS 24—General Insurance for IT and Support Professionals, you gain the overall awareness of the industry needed to be able to knowledgably interact with insurance professionals. Plus, professionals who have a thorough awareness of insurance processes are better able to support critical business functions and operations by making better business decisions.

Passing the required AINS 24 exam earns a certificate of completion. AINS 24 is not a requirement of the Associate in General Insurance (AINS) designation program.

Bottom-Line Benefits:

  • Gain a comprehensive awareness of the overall business of insurance to more ably meet the needs of insurance business functions and processes
  • Increase your understanding of insurance data, what data are needed, why they are needed, and how they are used in the insurance process
  • Develop your confidence in your ability to meet insurance-specific IT needs through an overall understanding of industry terms and principles
  • Sharpen your edge to advance your career in a competitive IT world

Program Options: AINS 24—General Insurance for IT and Support Professionals is available as a self-study program via printed textbooks and course guides, or via online learning modules. The online version of AINS 24 is offered in a segmented format, which breaks the course into three pieces.

Print or Online, It's Your Choice. Regardless of study method (online or text-based), AINS 24 exams can be taken either as full-length course exams or as three segmented exams.

We Recommend AINS 24 for: Information technology professionals, business analysts

Program Note: Passing the AINS 24 exam satisfies the industry knowledge requirement of ACORD's Certified Expert (ACE) accreditation program. To learn more about the ACE designation, visit ACORD's Web site.

Exam Information: The AINS 24 exam is offered at Institutes-approved on-site testing locations and at Prometric Testing Centers. If you prefer, you can approach your studies in a modular format consisting of a series of shorter study segments. Contact your education coordinator for further information about on-site testing availability.

The full-length AINS 24 exam consists of 85 objective questions, and examinees have two hours to complete the exam.

AINS 24 segment exams consist of between 15 and 40 objective questions, depending on the segment, and examinees have one hour to complete the exam.

AINS 24 Segment A Topics:

  • Understanding insurance
  • Insurers and how they are regulated
  • Insurer financial performance

AINS 24 Segment B Topics:

  • Marketing
  • Underwriting and ratemaking
  • Claims
  • Risk management

AINS 24 Segment C Topics:

  • Loss exposures
  • Insurance policies
  • Personal insurance
  • Commercial insurance

Phone: (800) 644-2101 (U.S. and Canada)
(610) 644-2100 (Outside the U.S. and Canada)
Fax: (610) 640-9576
Mail: The Institutes
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Success is available Monday through Friday, 8 a.m. to 6 p.m. eastern time.
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Important InformationCourse Guides and textbooks are revised periodically. Check with Customer Success (800-644-2101) if you think you might use the study material(s) you ordered for an exam given beyond the date you selected above.

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