NEW! Accredited Customer Service Representative (ACSR)—Commercial Lines Track

Bottom-Line Benefits
  • Improve efficiency by accurately identifying and assessing commercial loss exposures
  • Enhance ability to recommend coverages that properly protect businessowners and their property from loss
  • Increase value to your agency and producers with better decision-making and problem-solving skills

Level: Beginner
ACSR 6—Commercial Property Insurance
  • Introduction to Commercial Property
  • Causes of Loss and Coverage Forms
  • Business Income Insurance
  • Flood Insurance
ACSR 7—Commercial Liability Insurance
  • Liability Loss Exposures and Legal Liability
  • Commercial General Liability Insurance, Part I and Part II
  • Commercial Liability Endorsements, Rating, and Other Liability Forms
  • Miscellaneous Commercial Liability Insurance
ACSR 8—Commercial Automobile Insurance
  • Commercial Auto Loss Exposures and the Business Auto Coverage Form
  • Business Auto Coverage Endorsements and Rating
  • Garage and Motor Carrier Coverage
ACSR 9—Commercial Lines Related Coverages
  • Workers Compensation and Employers Liability Insurance
  • Business Owner's Policies
  • Commercial Crime Insurance
  • Surety Bonds
  • Marine Coverage, Commercial Excess and Umbrella Liability
To earn the ACSR designation through the Personal Lines track, you must also complete:
Phone: (800) 644-2101 (U.S. and Canada)
(610) 644-2100 (Outside the U.S. and Canada)
Fax: (610) 640-9576
Mail: The Institutes
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Success is available Monday through Friday, 8 a.m. to 6 p.m. eastern time.
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Important InformationCourse Guides and textbooks are revised periodically. Check with Customer Success (800-644-2101) if you think you might use the study material(s) you ordered for an exam given beyond the date you selected above.

Interested in corporate licensing information, volume discounts, or learning management system (LMS) compatibility? Contact The Institutes’ Regional Sales Executive in your area.The Institutes' courses and programs are dynamic. To provide industry professionals with the knowledge needed to drive powerful business results, The Institutes continuously review and revise technical content and delivery methods based on current industry needs and practices. Therefore, course topics, program requirements, and pricing are subject to change at any time. Our Web site contains the latest course and program information. Customer Service can be reached at or (800) 644-2101.

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