| Extreme Makeover by Peter L. Miller, CPCU (Copyright January 2013, American Agent & Broker. All rights reserved.) The Evolution of Risk Management by Michael W. Elliott, CPCU, AIAF A Call to Action by Anita Z. Bourke, CPCU, AINS (Copyright September 2012, American Agent & Broker. All rights reserved.) Auto or Mobile Equipment Decision Tree by Arthur L. Flitner, CPCU, ARM, AIC and Carl R. Sadler, CPCU, ASLI Speaking Of: Education-Driven Business Results by Christina Bramlet (Copyright February 2012, Claims Magazine. All rights reserved.) Return on Investment: When CSRs Build Positive Relationships With Their Clients by Mary Ann Cook, MBA, CPCU, AU, AAI The Institutes Help College and University Students Succeed by Anita Z. Bourke, CPCU, AINS Don’t Get Burned: Evaluating Wildfire Loss Exposures by Susan Kearney, CPCU, ARM, AU, AAI Managing Customer Data Breaches by Michael W. Elliott, CPCU, AIAF (Copyright August 2011, Risk & Insurance. All rights reserved.) Banking on Case Reserves by Donna J. Popow, JD, CPCU, AIC (Copyright August 2011, Claims Advisor. All rights reserved.) A Rising Need for Flood Insurance Is in the Forecast by Donna J. Popow, JD, CPCU, AIC Navigating Personal Auto Claims by Donna J. Popow, JD, CPCU, AIC A Crash Course in Learning by Donna J. Popow, JD, CPCU, AIC (Copyright May 2011, Claims Magazine. All rights reserved.) Restaurant Risk Management by Christopher Ketcham, PhD, CPCU, CRM, CIC, CFP® How Will Insurers React to Fed Spending? by Michael W. Elliott, CPCU, AIAF (Copyright February 2011, Risk Management Magazine. All rights reserved.) 40 Hours and I'm an Insurance Agent! by Bill Wilson (Copyright February 2011, American Agent & Broker. All rights reserved.) Talent for the 21st Century by Anita Z. Bourke, CPCU (Copyright January 2011 American Agent & Broker. All rights reserved.) Wanted: Catastrophe Adjuster by Donna J. Popow, JD, CPCU, AIC (Copyright December 2010 Claims Magazine. All rights reserved.) Happy Holiday Risk Management! by Mary Ann Cook, MBA, CPCU, AU, AAI A Call Received by Tim Cook, CPCU, ARM (Copyright October 2010 Claims Magazine. All rights reserved.) Measuring Insurer Profitability—Back to the Basics by Susan Kearney, CPCU, ARM, AU, AAI New Flood Designation by Donna J. Popow, JD, CPCU, AIC (Copyright September 2010 Claims Advisor. All rights reserved.) New Ethical Guidelines Set For Insurance Pros by Peter R. Kensicki (Copyright National Underwriter P&C. All rights reserved.) Baseline Ethics by Donna J. Popow, JD, CPCU, AIC, Sr. Director of Knowledge Resources (Copyright May 2010 Claims Advisor All rights reserved.) 2010 ISO Commercial Auto Forms Revision by Arthur L. Flitner, CPCU, ARM, AIC, Sr. Director of Knowledge Resources New Financial Risks for Insurers by Michael W. Elliott, CPCU, AIAF, Sr. Director of Knowledge Resources (Reprinted with permission from Risk Management Magazine. Copyright 2010 RIMS, Inc. All rights reserved.) Ethical Behavior Is More Than Just The Golden Rule by Donna J. Popow, JD, CPCU, AIC, Sr. Director of Knowledge Resources Professional Development is an Important Investment by Anita Z. Bourke, CPCU, Executive Vice President Value of the AIC Designation by Donna J. Popow, JD, CPCU, AIC, Sr. Director of Knowledge Resources The Importance of the Agent-Client Relationship in a Down Economy by Mary Ann Cook, MBA, CPCU, AU, AAI, Sr. Director of Knowledge Resources Value of the CPCU Designation by Anita Z. Bourke, CPCU, Executive Vice President Preparing Your Organization for Risk, Threats and Opportunities: The Importance of Enterprise-Wide Risk Management (ERM) Education by Richard G. Berthelsen, JD, CPCU, ARM, Director of Content Development Recession Affects Training and Development Programs by Anita Z. Bourke, CPCU, Executive Vice President Another step to professionalism in the insurance industry by gareth@fanews.co.za Claims Adjusters-Beware! by Donna J. Popow, J.D., CPCU, AIC, Sr. Director of Knowlegdge Resources Designation Envy: Why CPCU Should Matter to You by James D. Klauke, CPCU Hurricane Helpful Hints by Donna J. Popow, J.D., CPCU, AIC, Sr. Director of Knowlegdge Resources CGL Contractual Coverage Is Broad, but Watch for Limiting Endorsement by Arthur L. Flitner, CPCU, ARM, AIC, Sr. Director of Knowledge Resources Capital Market Risk Financing Plans as an Alternative to Catastrophe Reinsurance by Susan Kearney, CPCU, ARM, AU, AAI, Sr. Director of Knowlege Resources Predictive Analytics by Charles Nyce, PhD, CPCU, API, Sr. Director of Knowledge Resources The Professionally Obsolete Claim Adjuster by Donna Popow, JD, CPCU, AIC, Sr. Director of Knowledge Resources (A Special Reprint © Entire contents copyright 2006 by Claims Magazine, a publication of The National Underwriter Company. All rights reserved.) 2007 TRIA Extension and the Insurance Industry by Susan Kearney, CPCU, ARM, AU, AAI A Look at Inland Marine Dealers Policies by Arthur L. Flitner, CPCU, ARM, AIC A Valuable Homeowners Policy Coverage in the News by Arthur L. Flitner, CPCU, ARM, AIC Threats and Opportunities–How to Deal with Uncertainty and Manage in a Changing World by Jean-Paul Louisot |