Associate in Claims (AIC)

NEW! Associate in Claims—Management (AIC-M)

Reduce time and costs, improve customer satisfaction and retention, and avoid costly lawsuits with the Associate in Claims program. With this program, you'll improve your technical claim-handling skills, communication and negotiation skills, good-faith claim-handling abilities, and in-depth policy knowledge.

Highlights

Important: Grading delays may occur on new and revised course exams. Learn More

The industry-recognized Accredited Customer Service Representative (ACSR) designation is now an Institutes program. Learn more

Build a career foundation and earn credit toward other Institutes designations with the Associate in General Insurance (AINS). Learn more