Insurance Operations

Insurance Operations
CPCU 520

Understand how property-casualty insurance functions work together to create and deliver products.


  • Overview of Insurance Operations 
  • Insurance Regulation 
  • Insurance Marketing and Distribution 
  • The Underwriting Function 
  • Risk Control and Premium Auditing 
  • The Claim Function 
  • Actuarial Operations 
  • Reinsurance Principles and Concepts 
  • Business Needs and Information Technology Alignment 
  • Insurer Strategic Management 

Course Level


Suggested Self-Study Time

5-7 weeks



Get the Tools You Need to Succeed

Each course is supported with textbooks, practice exams and more

Bottom-Line Benefits

Confidently understand the bigger picture.
Understand the impact of your business decisions by knowing how different functional areas operate and collaborate with each other.

Enhance your effectiveness.
Efficiently support compliance efforts by recognizing how regulation affects core insurance operations.

Demonstrate your value to your organization.
Set yourself apart as a valuable contributor to your organization’s success with thorough knowledge of how insurers formulate and implement critical business strategies.

"Getting the CPCU designation was the best move I ever made..."

David S. Hershey, CPCU, ARM
Risk Manager
Sprague Energy/ Lexa International

Study Options

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