“Professional development with the Institutes opens up doors and expands the horizon of opportunities available to you. Institute designation programs and courses teach you how to think broader and in the process help you gain recognition from your peers and management.”

Randall Clinger, CPCU, ARe
Vice President, Head of Marketing Communications
Swiss Re America Holding Corporation

Available FAQs

  • Ethical Guidelines for Insurance Professionals Learning Module FAQs

Ethical Guidelines for Insurance Professionals

Starting in 2011, completing the free online Ethical Guidelines for Insurance Professionals will be a requirement of all associate designation programs.

Note: If you are considering pursuing the CPCU designation now or in the future, we recommend that you take Ethics and the CPCU Code of Professional Conduct (Ethics 312), which will also satisfy the ethics requirement for all other Institutes designations.

Ethical behavior is crucial to preserving not only the trust on which insurance transactions are based, but also the public’s trust in our industry as a whole. The Ethical Guidelines for Insurance Professionals learning module was designed specifically for insurance practitioners and uses insurance-based case studies to outline an ethical framework. This unique learning module can be completed in just a matter of hours.

“The Institutes have taken a leading role in supporting the study and practice of ethical behavior.  Facing new challenges every day, insurance professionals know that the Institutes will assist in converting ethical theory into practical business application of ethical principles that can be used to respond to day to day issues.”
~ Elise M. Farnham, CPCU, ARM, AIM, CPIW,
    President, Illumine Consulting

Continuing education (CE) credit for passing the online exam included with this learning module is now available in most states. An electronic affidavit is provided with the CE version, according to each state’s requirements. To receive CE credits, pay a $5 administrative fee when you register.

Level: Intermediate

Why you need this learning module:
After completing this learning module, you’ll be able to recognize ethical dilemmas when they arise and you’ll also have the skills needed to reach informed decisions when faced with a dilemma.

Upon successful completion of this learning module, you should be able to:

  • Analyze three common real-world ethical dilemmas, in case study form, using an ethical framework.
  • Distinguish among morals, laws, and ethics.
  • Support the position that insurance practitioners should possess and exhibit the characteristics of professionalism.
  • Summarize why it is important that insurance professionals maintain high ethical standards.
  • Give examples of an insurance professional’s ethical responsibility to these groups:
      • Insurers
      • Policyholders
      • The public
  • Given an ethical dilemma, identify:
      • The stakeholders
      • The motivation for the actions taken
      • The relevant ethical issues
  • Apply these theories to an ethical dilemma using the decision-making tools:
      • Rules-based
      • Situation-based
      • People-based
  • Summarize the barriers to making ethical decisions.
  • Given an ethical dilemma, apply Ethical Guidelines for Insurance Professionals to arrive at a resolution.
  • Apply ethical theories and decision-making tools, including the Ethical Guidelines for Insurance Professionals, to resolve these kinds of ethical dilemmas:
      • Conflict of Interest
      • Privacy
      • General business

We Recommend This Learning Module for: All job functions and levels within the risk management and insurance industries

Cost: The Ethical Guidelines for Insurance Professionals learning module is offered by the Institutes at no charge. If you wish to earn CE credits for passing the 50-question, objective, online exam included with it, there is a nominal $5 administrative fee.

Ethical Guidelines for Insurance Professionals Topics Include:

  • Defining related terms
  • Professionalism
  • Insurance professionals and high ethical standards
  • Ethical responsibility to groups
  • Ethical dilemmas
  • Ethical theories and decision-making tools
  • Barriers to ethical decision-making
  • Ethical guidelines for insurance professionals
  • Ethics case studies
Phone: (800) 644-2101 (U.S. and Canada)
(610) 644-2100 (Outside the U.S. and Canada)
Fax: (610) 640-9576
Mail: The Institutes
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Service hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern Standard Time.
Now Available:
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Interested in corporate licensing information, volume discounts, or learning management system (LMS) compatibility? Contact the Institutes’ Regional Sales Executive in your area.

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